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We know our customers value their inde-pendence, therefore in the design phase we already ensure that we use components which are readily available from the local markets.
Light sources, cameras, vision processors, PLC, PC components, and most of the electrical components can be purchased locally any-where in Europe, America and Asia.
Seidenader offers a service contract as well
as structured training sessions for operators, maintenance staff and validation personnel on site or at our locations.
Today we can support you from many locations, in the US, from our factory in Munich, Germany and through our worldwide network of agents and service representatives.
Immediate troubleshooting and validation assistance through integrated PLC modem connection or through built in video con-ferencing to identify mechanical or vision system problems right on the spot. These tools can also be used for training and new product configuration.
Seidenader also offers service contracts featuring 24 hour telephone support, scheduled preventative maintenance visits and guaranteed response time for emergency visits.
